The next level of services above the resident engineer, is FMS. Under this service a complete site study and documentation is first carried out. Based on this, Incanic offers a host of services which are mentioned in the Brief Scope of Services below:
The advantage of FMS over resident engineer services is apart from providing Full Day site engineers, INCANIC also provides the following things: Complete mapping & documentation of all the IT processes and equipment’s at the client site. Well-documented reports for all Processes & Services are submitted at pre-defined frequencies in an easy to understand format.
This results in the following benefits for any client:
- Entire network gets high uptime and availability
- Total documentation of network & all IT processes Periodic Virus control & preventive maintenance.
- Inventory control and Asset Movement.
- Security monitoring of the entire Network for any internal / external intrusion.
- Reliable operation & reduction on total cost of ownership.
- Optimum utilization of manpower.